Difference Between Branch and Company Employer Profiles
Modex Profiles supports two types of employer profiles — Branch and Company — each representing a different level of your organization. This article explains what each type represents, how they differ, and how they work together on the platform.
Branch Profiles
A Branch profile represents a single physical office or location. Branch profiles are tied to a specific address and are identified by their branch-level NMLS ID. When loan officers are associated with a branch, that relationship is reflected in the branch's performance data, workforce metrics, and rankings.
Branch profiles are best suited for recruiting at the local level — targeting loan officers within a specific market or geographic area defined by the branch's Representation Zone.
Company Profiles
A Company profile represents a broader organization — typically a mortgage company, bank, or lender — that may operate across multiple branch locations. Company profiles are identified by a company-level NMLS ID and aggregate data across all associated branches and loan officers.
Company profiles are best suited for organization-wide recruiting efforts and for presenting a unified brand presence to loan officers exploring opportunities across your entire company.
What Branch and Company Profiles Have in Common
Both Branch and Company profiles share the same features and navigation structure within Modex Profiles:
- Dashboard — overview of profile activity and loan officer interest
- Loan Officers — browse loan officers within your Representation Zone
- Hand Raised — view anonymous loan officers who are actively seeking new opportunities
- Profile — manage your public-facing profile information
- Settings — manage user access, your Representation Zone, and fee information
Both profile types allow you to edit the same profile sections: General (name, website, phone, email), Branding (profile photo and logo), Branch Details or Company Details (description, compensation, benefits, community, support, culture, and products), and Photos.
Both profile types also support the same User Access permissions — Profile Editing, Represent Profile, and Change Settings — and the same Are You Hiring? toggle on the dashboard.
Claiming the Right Profile Type
When claiming an employer profile, you will search for your organization by name or NMLS ID. The results will return the profile that matches your NMLS record — whether that is a branch-level or company-level profile. The claim process is the same for both types.
If you are unsure which profile type to claim, check your NMLS license level. Branch managers or office administrators typically claim a Branch profile, while corporate administrators typically claim a Company profile. To learn more about the claim process, see Claiming an Employer Profile.
Managing Multiple Profiles
If your organization has both a company profile and one or more branch profiles, each can be claimed and managed separately. Users with access to multiple profiles can switch between them using the product switcher in the top navigation header. To learn more, see Managing Multiple Profiles and Products.
Note: Employer profile features may not be fully available until your profile claim has been reviewed and approved. If your account is pending approval, some features will be unavailable until the review is complete.